Josh Hill, VP of Employee Success at Tier 11 and former Australian military captain, shares his expertise in building high-performing teams. He presents a foolproof framework for hiring A+ players, emphasizing the need to align core values and avoid emotional biases. Josh discusses the critical steps that prevent hiring chaos and advocates for a structured process over gut instincts. Plus, he dives into how to see new hires as valuable investments and the impact of AI on the recruiting landscape, all while keeping the conversation lively and engaging.
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volunteer_activism ADVICE
Start with Core Values
Define your core values before hiring.
These values should guide your hiring process and shape your company culture.
insights INSIGHT
Living Core Values
Core values should be actively lived and integrated, not just displayed.
Connect values to observable behaviors and integrate them into operations.
volunteer_activism ADVICE
Hiring Phases
Divide your hiring process into phases.
Start with foundational work like defining values, organizational structure, and detailed job maps.
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Hiring is easy—said no smart business owner ever. In this episode of Perpetual Traffic, Ralph and Lauren sit down with Josh Hill, Tier 11’s VP of Employee Success (or whatever his title is this week), to break down the real way to find and keep A+ players. Forget the “gut feel” hiring disasters—you’ll get the step-by-step playbook for building a team that actually scales your business. Whether you're looking to offload the 80% that’s draining your soul or you just want to stop hiring people who “seemed great” but ended up ghosting you in three months, this episode is your new best friend. Oh, and there may or may not be some good-natured roasting of Josh’s Australian pronunciation of "HR."
Chapters:
00:00:00 - Welcome to Perpetual Traffic
00:00:47 - Flashback Files: What You Missed
00:01:59 - Enter Josh Hill: The Hiring Architect
00:02:46 - Military Precision Meets HR Strategy
00:04:23 - Hiring Without Core Values? Good Luck
00:07:35 - The Blueprint for Hiring Excellence
00:12:19 - The Three Phases You Can’t Skip
00:16:12 - The Map That Prevents Hiring Chaos
00:18:35 - Emotion vs. Logic: The Ultimate Hiring Battle
00:21:14 - Employees as Subscribers, Not Just Hires
00:22:49 - The Clone Trap: Hiring Yourself Over & Over
00:25:33 - Gut Instincts vs. Process: The Hiring Gamble
00:28:17 - AI, Automation & The New Hiring Reality
Connect with Lauren on Instagram and Connect with Ralph on LinkedIn
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