Product for Product Management

EP 152 - From Project to Product Mode with Thomas Hartmann

12 snips
Apr 15, 2026
Thomas Hartmann, co-founder of Product Masterclass and co-author of From Project to Product Mode, helps B2B software firms shift from project-driven to product-driven operating models. He discusses why companies get stuck in project mode, the seven areas that differ between project and product ways of working, the egg analogy, and a step‑by‑step game plan to unlock scalability.
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INSIGHT

When Sales Defines The Product You Are In Project Mode

  • Project companies let clients and sales define what gets built, turning product teams into pure delivery organizations.
  • Thomas Hartmann observed that when decisions arrive finished from sales or a client, discovery and product prioritization disappear and PMs only manage time, date, and quality.
INSIGHT

Project Stacking Creates An Unmaintainable Product

  • Project stacking occurs when successive client-specific projects add small bespoke changes that accumulate into many exceptions.
  • Hartmann gave the example of 10 clients each adding ~20% bespoke work leading to an unmaintainable codebase and high maintenance tax.
INSIGHT

What You Celebrate Reveals Your Mode

  • Celebration reveals mode: project organizations celebrate shipping outputs while product organizations celebrate outcomes and impact.
  • Moshe recalls developer-era release parties that ignored post-release outcomes, signaling a project mindset.
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