
Knowledge Fika 2.0:
Knowledge in M365 with Copilot and Content AI Episode 31: From Knowledge silos to Engage - How Communities make Knowledge Flow
About this episode:
What does it really take to make Knowledge Flow — especially as Microsoft rolls out a new Engage experience and updated licensing model through April 2026?
In this episode of Knowledge Fika, I’m joined by Lukas Wünsch to explore how Knowledge & Portfolio Management and Community‑driven collaboration come together — and why this moment matters as Engage continues evolving from a social layer into a deliberate, organisation‑wide capability.
We discuss:
- What’s changing in the new Engage experience in Teams
- What the licensing shift signals for organisations — and why it forces clearer intent
- Why community design, not tools, determines knowledge flow
- How Engage supports knowledge sharing across portfolios when it’s used deliberately
- Where Engage adds real value — and why strategic direction and C-level support is a game-changer
This conversation isn’t about features or hype. It’s about using communities to create clarity, connection, and knowledge flow — that actually sticks!
☕ Practical, grounded, and refreshingly honest — just the way we like our fika.
About Lukas:
Lukas Wünsch is the head of Knowledge & Portfolio Management and community‑driven collaboration at MHP (a Porsche subsidiary), where his focus is making knowledge actually flow — across people, portfolios, and real work.
With a Scandinavian connection from his undergrad studies in Norway (and fluent Norwegian to prove it), Lukas brings a refreshingly human, pragmatic take on KM — grounded in structure, trust, and communities rather than tools for tools’ sake.
Outside of work, we bonded over a shared love of Guinness — though when it comes to fika, Lukas keeps it classic: strong coffee and a cinnamon roll. Plain. Proper.
