2068: Infosys Finacle - The Future of Cashless Payments

Less than half of Gen Z have an account with a traditional bank revealing that non-traditional payment methods will dominate the future of digital banking. But Sanat Rao, Chief Business Officer, and Global Head, Infosys Finacle, believes many countries across the globe are falling behind in developing the infrastructure needed for a fully cashless, digital banking system.

Sanat joins me on Tech Talks Daily to discuss the pros and cons of a cashless environment. Sanat shares how going cashless will create ease and efficiency, but to do so, countries need to digitize every step of transactions, including opening accounts with digital documentation. This is costly and requires a profound change in infrastructure, posing a significant barrier for many countries.

We also explore Blockchain security considerations. For example, Blockchain combats security concerns of digital payments by recording digital transactions, and Sanat believes this will not only curb fraud but also allow for cross-border transactions to increase exponentially.

On navigating end-to-end digital adoption, Sanat shares his thoughts on improving digital adoption progress and continuing to build infrastructure for a cashless environment.