The Business of Fashion Podcast

What Luxury's Winners Are Getting Right

7 snips
Apr 17, 2026
Ermenegildo Zegna, fourth-generation leader of Zegna and steward of vertical ‘sheep to shop’ luxury. Patrice Louvet, CEO of Ralph Lauren, focused on clarity, experiential retail and inclusive luxury. Noah Horowitz, CEO of Art Basel, expanding global art fairs and immersive experiences. They discuss succession, vertical integration, pricing versus quality, experiential retail, community-driven growth and who luxury customers really are.
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ADVICE

Think Slow But Act Fast

  • Think slow but act fast as a leadership principle in times of change.
  • Ermenegildo Zegna advises staying true to core values, listening, deciding patiently, then executing quickly with the right team.
INSIGHT

Sheep To Shop Protects Value

  • Vertical integration creates resilience and preserves perceived value by controlling quality from raw material to retail.
  • Zegna highlights 'sheep to shop' ownership with over 60% of production in-house, mostly in Italy, as a hedge in inflationary times.
ANECDOTE

Dubai Store Became Top Performer

  • Zegna's Dubai Mall store became the group's top-performing location as Middle East sales grew from 3% to ~9% of total.
  • Ermenegildo Zegna recounts regional shifts and diversifying focus to the U.S., China, Japan and Latin America.
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