Marketplace Tech

Brands are racing to show up in AI search

8 snips
Mar 4, 2026
Erin Griffith, a New York Times technology and business reporter, breaks down how brands are racing to appear in AI-powered search. She explores what companies must provide AIs to be found. She covers startups and spending on AEO services. She discusses risks like low-quality AI content and wealthy brands shaping answers.
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INSIGHT

AI Search Prefers Hard Data Over Storytelling

  • AI search favors dense factual data over narrative or novelty.
  • Erin Griffith explains brands must upload detailed manuals, studies, and specs so chatbots can answer specific product or medical queries.
ADVICE

Publish Deep Technical Content For AEO

  • Do publish comprehensive, highly detailed product and research content so AIs can cite your brand for specific user queries.
  • Examples include automakers uploading user manuals and pharma firms sharing scientific studies for accuracy.
INSIGHT

AEO Is New And Hard To Measure Yet

  • AEO is emerging as a new digital-adjacent category but its scale is uncertain.
  • Startups promise big opportunities while brands are only beginning to measure and monitor chatbot mentions.
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