When a company’s COO decides to leave, they call on Lloyd Thompson to fix things. [02:01]
This business was really good at one thing. Trouble is, they were focused elsewhere. [04:08]
Sometimes it takes a fresh pair of eyes to recognize what’s awry in the workings of a business. [05:18]
Letting people go is tough, especially when it’s the company’s fault they can’t stay. [07:32]
The good thing about rock bottom is you can only go up. [10:00]
Lloyd is good at what he does, as the results of this case study bear out. [11:58]