The Learning Leader Show With Ryan Hawk

273: Chip Conley - How To Be Wise Beyond Your Years

Sep 2, 2018
Chip Conley, hospitality entrepreneur and author who helped build Joie de Vivre and advised Airbnb, shares big ideas about leadership and lifelong learning. He discusses sustaining excellence with a personal operating system. He explains self-awareness practices, pattern recognition as workplace wisdom, the modern elder concept, and mentoring while remaining a perpetual student.
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INSIGHT

Unique Operating System Guides Sustained Excellence

  • Leaders who sustain excellence have a unique operating system that guides decisions across contexts.
  • Chip used Maslow to create a hierarchy of needs for employees, customers, and investors to consistently shape culture and strategy.
ADVICE

Develop Internal And External Antennae For Self Awareness

  • Develop self-awareness by training both external and internal antennae to read rooms and your intuition.
  • Chip recommends journaling, meditating, therapy, or peer forums (YPO, EO, Vistage) to practice vulnerability and receive feedback.
ANECDOTE

How Joie de Vivre Became A Boutique Hotel Empire

  • At 26 Chip founded Joie de Vivre, turning a Tenderloin pay-by motel into the Phoenix and grew 52 boutique hotels over 24 years.
  • He sold the company in 2010, kept real estate, and intentionally exited when the work felt like a job not a calling.
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