Beyond Deming Deming: The Mind, the Method and the Soul of Leadership – Hazel J. Cannon (Trailer)
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Mar 5, 2026 A lively preview of Deming's timeless management ideas, from postwar Japan to modern organisations. They tease a hands-on Red Beads demonstration and a look at the 14 Obligations of Management. Stories include a bank case of conflicting departmental aims and why ‘best efforts’ fail without a shared aim. Promises practical, interactive sessions on leadership, systems thinking, and aligning teams.
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Hazel Cannon's Deming Internship Story
- Hazel Cannon was Dr. Deming's last intern and led the Deming Forum to teach his philosophy.
- She recalls Deming advising postwar Japan to rebuild industry focused on customers, processes, suppliers, people, and lifelong learning.
Deming's Ideas Are Timeless Management Theory
- Deming's management ideas remain valid even if from the last century because fundamental theories endure until better ones appear.
- Hazel argues management theory is like Newtonian science: still useful and not discarded simply because it's old.
Managers Follow Habits Not Tested Theories
- Many managers repeat taught practices without testing theories or learning leadership and systems thinking.
- Hazel says business schools teach budgets and control but not seeing organizations as systems or involving suppliers and customers in improvement.