
Dentistry Uncensored with Howard Farran 1687 Jaclyn Nona - Clever Dental Co. : Dentistry Uncensored with Howard Farran
Feb 13, 2026
Jaclyn Nona, CEO and co-founder of Clever Dental Co., helps dental teams master internal marketing. She explains why team-driven, authentic content outperforms agencies. Short hooks, hiring for culture, handling reviews calmly, and using simple systems to build local patient trust are discussed. Practical resources and a 30-day playbook are offered to get practices started.
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Internal Marketing Is The Cheapest Growth
- Do use internal marketing and organic social media because it's the cheapest way to bring new patients in the door.
- Teach your team to show up consistently and meet patients where they are online.
Hire Your Team, Not A Remote Agency
- Do assign internal staff (often front desk) to post authentic, day-to-day content rather than hiring distant agencies.
- Train them with clear systems so content is local, timely, and trust-building.
Handle Reviews Calmly And Bury Negativity
- Respond professionally to reviews and always invite the reviewer to contact the office offline.
- Bury one-star reviews with many genuine five-star reviews rather than getting defensive online.
