Dentistry Uncensored with Howard Farran

1687 Jaclyn Nona - Clever Dental Co. : Dentistry Uncensored with Howard Farran

Feb 13, 2026
Jaclyn Nona, CEO and co-founder of Clever Dental Co., helps dental teams master internal marketing. She explains why team-driven, authentic content outperforms agencies. Short hooks, hiring for culture, handling reviews calmly, and using simple systems to build local patient trust are discussed. Practical resources and a 30-day playbook are offered to get practices started.
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ADVICE

Internal Marketing Is The Cheapest Growth

  • Do use internal marketing and organic social media because it's the cheapest way to bring new patients in the door.
  • Teach your team to show up consistently and meet patients where they are online.
ADVICE

Hire Your Team, Not A Remote Agency

  • Do assign internal staff (often front desk) to post authentic, day-to-day content rather than hiring distant agencies.
  • Train them with clear systems so content is local, timely, and trust-building.
ADVICE

Handle Reviews Calmly And Bury Negativity

  • Respond professionally to reviews and always invite the reviewer to contact the office offline.
  • Bury one-star reviews with many genuine five-star reviews rather than getting defensive online.
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