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“Behind the Curtain” Series, Part 2 Episode 36: What HR Really Thinks About Staffing Agencies

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May 17, 2025
Join seasoned HR professionals Megan Gill and Shane Fisher as they unveil the truth about staffing agencies. Megan, with extensive experience in HR and staffing, and Shane, a former top staffing leader turned HR guru, discuss the fine line between being partners or nightmares. They share the biggest pitfalls agencies fall into, like poor communication and aggressive outreach. Discover the secret to successful partnerships, including mutual respect and listening. Plus, get snack-size tips for agencies to stay relevant in the evolving workforce landscape!
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ANECDOTE

Switched Vendors For Listening And Fit

  • Shane cut agencies that pushed services without listening and those who skipped face-to-face candidate screening.
  • He switched to a partner who listened, shared values, and met their hiring standards.
INSIGHT

Terminations Damage Employer Brand

  • Poorly handled terminations by agencies directly damage the employer brand through word-of-mouth.
  • HR expects agencies to mirror the company's dignity and respect during separations.
ADVICE

Avoid 'We're Working On It' Responses

  • Don't reply to crises with vague lines like "We're working on it." Provide specific actions and timelines instead.
  • Proactive, concrete plans rebuild trust during disruptions.
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