Product Talk

The 3-Part Framework That Made Grammarly a Great Product | Grammarly & Superhuman CPO

Jan 5, 2026
Noam Levinsky, the Chief Product Officer at Grammarly and Superhuman, reveals the ambitious transformation of Grammarly from a writing assistant to a versatile AI-powered productivity suite. He discusses the importance of building deeply integrated AI products and the three key traits of their new assistants. Noam illustrates how such technology can streamline workflows, like scheduling meetings, and emphasizes emotional satisfaction as a key to customer retention. He also shares insights on company strategy, hiring practices, and the challenges of maintaining entrepreneurial spirit post-acquisition.
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ADVICE

Remove Context Switching For Scheduling

  • Let the assistant detect scheduling intent in conversations and offer one-click availability sharing.
  • Keep the user in flow by negotiating and booking without forcing app switching.
ADVICE

Take Notes Where The Team Already Is

  • Have note-takers write directly into the shared agenda document rather than separate apps.
  • This keeps context centralized and makes notes actionable for the team.
INSIGHT

Agents Create The Desired Path Across Apps

  • Workflows cross multiple apps and designers' desired paths rarely match how people actually work.
  • Agents that cut across applications can create users' true desired path.
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