Negotiate Anything The Leadership Rule That Quietly Kills Change (And Why It’s Not Resistance)
Dec 23, 2025
Pam Marmon, a change management consultant and founder of Marmon Consulting, dives into the complex dynamics of organizational change. She reveals that resistance often stems from fear and a loss of control, challenging the myth that change is inherently hard. Pam emphasizes the importance of active listening and engaging stakeholders early to treat resistance as a valuable gift. She discusses the three types of resistance and how leaders can use empathy and effective communication to foster an environment where change is embraced, not dreaded.
AI Snips
Chapters
Books
Transcript
Episode notes
Motivation Theory Enhances Change
- Linking Dan Pink's autonomy, mastery, and purpose to change improves adoption.
- Listening lets leaders connect change to people's motivations and create win‑win outcomes.
Do A Readiness Assessment
- Run readiness assessments: interview highly impacted stakeholders about culture, influencers, and change saturation.
- Use findings to stage the change and give people ownership through participation.
Mindset Shapes Change Outcomes
- Believing "change is hard" becomes a self‑fulfilling prophecy that plants fear in organizations.
- Adopting a mindset that change is doable with process changes leader behavior positively.
