Social Currency with Sammi Cohen

Dianna Cohen (Crown Affair) on Building a Cult DTC Brand, Choosing a Hero Product, and Why “Take Your Time” Wins

Feb 3, 2026
Dianna Cohen, founder and CEO of Crown Affair and former operator at Away and Outdoor Voices, builds timeless haircare rooted in ritual. She discusses picking a hero product, launching through tools-first design, and why “take your time” is a strategic advantage. Conversations cover fundraising without losing brand soul, the TikTok move that drove sales, and practical tips for a perfect slick bun.
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ANECDOTE

A Google Doc Sparked The Brand

  • A viral Google Doc of Dianna's home haircare tips revealed people lacked simple at-home hair rituals.
  • That document became the audience insight that inspired Crown Affair's product focus.
ADVICE

Design For Real Home Rituals

  • Build products that match real user rituals and limitations, not professional salon workflows.
  • Use lightweight, high‑quality ingredients (e.g., Tsubaki seed oil) so products hydrate without weighing hair down.
ADVICE

Start With Tools To Beat MOQ Barriers

  • Start with beauty tools to avoid prohibitive minimum order quantities on formulations.
  • Use lower-MOQ vendors (e.g., Italian brush makers) and accept higher per-unit COGS early on.
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