Talking Roadmaps

How to make product ops indispensable | Jonathan Sheffi

4 snips
Jan 30, 2026
Jonathan Sheffi, VP Strategy & Product Excellence at Clarivate and former Google Cloud product leader, brings life sciences and enterprise software experience. He explains why product ops matters for scale, efficiency, and insight. Topics include standardizing roadmaps, enabling PMs, proving ROI, avoiding bureaucracy, tailoring ops by product stage, and how AI might reshape product work.
Ask episode
AI Snips
Chapters
Books
Transcript
Episode notes
ADVICE

Standardize Roadmaps For Stakeholders

  • Build standardized tooling and roadmap processes to serve sales and exec audiences.
  • Empower PMs with tools and keep artifacts current so executive reviews run smoothly.
INSIGHT

Shipyard Versus Shipbuilders

  • Product ops is the shipyard while PMs build the ships; both require observing users.
  • The role must create an environment where PMs find tools and processes with minimal wasted movement.
ADVICE

Segment Ops By Product Stage

  • Segment product ops by product stage and type, not just by business unit.
  • Tailor workflows for early-stage, growth, and mature products to meet their distinct needs.
Get the Snipd Podcast app to discover more snips from this episode
Get the app