Frances Ibe, SVP of Product at Tide, discusses improving product discovery with agility, setting clear goals, and dual-track agile. They explore the importance of collaboration, customer conversations, mastering storytelling, and balancing strategic focus for effective product management.
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volunteer_activism ADVICE
Sharing Insights
Encourage teams to share insights across the business by structuring sprint reviews for meaningful conversations.
Start with the overall objective and sprint goal, share learnings, and encourage open dialogue.
question_answer ANECDOTE
Stakeholder and Customer Feedback
Observe stakeholders using the product directly to gather candid feedback.
Bring customers into sprint reviews for real-time feedback and faster iteration.
volunteer_activism ADVICE
Unstructured Conversations
Start customer discovery with unstructured conversations to understand broader themes and context.
Use structured conversations later to address specific product questions and observations.
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Listen to our conversation with Frances Ibe, the SVP of Product at Tide. Frances shares invaluable insights on her journey from developer to product leadership and how to avoid common pitfalls during the discovery process.
Featured Links: Follow Frances on LinkedIn | Tide | 'Six things we learned at the Pendomonium and #mtpcon roadshow - London 2024'feature by Louron Pratt
Our Hosts Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.
Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
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