The High Flyers Podcast with Vidit Agarwal Be 1% better w/ Melissa Mortimer - Being happy & positive on life, Career journey as a wedding planner, recruiter & business change + transformation and much more!
Dec 8, 2020
Melissa Mortimer, an ICT change manager at KPMG, shares her vibrant journey through personal loss and diverse careers, including wedding planning and recruitment. She discusses how her optimistic outlook is shaped by family experiences and resilience amid challenges. The conversation delves into user-centric change management, the impact of social media on organizations, and the importance of nurturing relationships for personal fulfillment. Additionally, they explore the power of reflection in personal growth and the value of supportive leadership in motivating others.
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How Wedding Planning Shaped Her
- Melissa took a break after her brother died, travelled and then became a wedding planner which taught her deep lessons about human behaviour.
- She loved being part of people’s biggest days and learned about emotions, family politics, and sales through weddings.
Doubters Can Fuel Performance
- Melissa often receives doubt because her optimism can be misread as inauthentic, yet doubters motivate her to perform better.
- She turns skepticism into fuel and intentionally uses doubt as additional drive.
Put Users Before Technology
- In change work Melissa focuses on how the user will fit into technology rather than forcing users to fit the tech.
- She prioritises the human effect of transformations and user-centric enablement.
