The Dave Gerhardt Show (from Exit Five)

Email Marketing Breakdown: How to Cut Through the Noise in 2025

31 snips
Apr 28, 2025
Beth O’Malley, the 'email queen' of LinkedIn, Jay Schwedelson, founder of Subjectline.com and GURU Media Hub, and Jaina Mistry from Litmus delve into the evolving landscape of email marketing. They discuss why bad emails harm results and the misunderstanding of open rates' significance. The group debates resending to non-openers, the importance of deliverability, and the nuances of personalization. With a focus on building authentic connections, they highlight how to make emails effective in 2025.
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ADVICE

Email Builds Relationships First

  • Treat email as a relationship-building tool, not just a direct conversion channel.
  • Nurture the 95% not currently in market to prepare them for future buying decisions.
ADVICE

Open Rates Are Directional Only

  • Avoid relying solely on open rates as success metrics because they are unreliable and don’t measure engagement.
  • Pair open rates with stronger metrics like clicks or business impact for accurate results.
INSIGHT

The Great Resend Debate

  • Resending emails to non-openers can increase unique opens significantly.
  • However, respect user intent and avoid annoying recipients by overdoing resends.
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