Bloomberg Talks Zscaler CEO Jay Chaudhry Talk Earnings, AI Trade
Feb 27, 2026
Jay Chaudhry, founder, chairman and CEO of cloud security firm Zscaler, discusses company earnings and billing nuances. He outlines risks from agentic AI and how zero-trust architecture secures AI agents. He also covers sovereign cloud opportunities, hyperscaler dynamics, and strong federal adoption.
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AI Agents Are The New Weakest Link
- AI agents become the new weakest cybersecurity link as they act like users on networks.
- Jay Chaudhry explains securing agents requires one-to-one connections and a global zero-trust exchange infrastructure Zscaler has built.
Prioritize ARR Over Billings For SaaS Health
- Focus on ARR and revenue growth rather than billings when evaluating enterprise SaaS health.
- Jay notes Zscaler's revenue grew 26% and ARR 25% while Z-Flex multi-year deals can depress short-term billings but signal strong commitment.
Use AI To Improve Productivity, Not Just Cut Headcount
- Zscaler uses AI internally to boost productivity and customer support while still hiring in critical areas.
- Jay says they're increasing engineering hires for AI development even as some hiring slows overall.