
The Francesca Psychology Podcast Instantly Disarm Condescending People (Without Losing Your Cool) - Dr Shade
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Nov 17, 2025 Dr. Shadé Zahrai, a behavioural researcher and peak performance educator, shares her insights on boosting credibility and confidence at work. She discusses the importance of self-trust over mere confidence and outlines practical tricks like vocal pauses and body language to enhance presence. Listeners learn about the two types of charisma—captivating and magnetic—and strategies for navigating interviews and asserting boundaries with colleagues. Additionally, she tackles how to handle condescension and reclaim credit for one’s ideas in the workplace.
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Answer Weaknesses With Improvement Plans
- For 'weakness' questions, show intellectual humility: name a real gap and explain what you're doing to improve it.
- Provide evidence of progress and impact to demonstrate growth mindset.
Give Feedback To Build Efficacy
- Lead feedback by acknowledging strengths and framing improvements as ways to increase effectiveness.
- Ask for examples, invite the recipient's perspective, and co-create an action plan to preserve status and agency.
Respond To Unsolicited Feedback Calmly
- When you get unsolicited or disagreeable feedback, acknowledge it and say you'll consider it while asserting your rationale.
- Use the LPB (Listening, Problem-solver, Brainstorm) question to ask what kind of help someone needs.








