The Non-Billable Podcast How AI is reshaping Big Law - and why firms can’t afford to wait, with ex-Ashurst digital chief
Mar 11, 2025
Tara Waters, a digital trailblazer with over 15 years in legal tech from firms like Ashurst, shares her journey of merging law and technology. She discusses how generative AI is revolutionizing legal services, emphasizing the need for law firms to invest in AI tools like Harvey. Tara highlights the importance of assessing ROI beyond costs and the evolving billing practices in the industry. She also stresses the value of continuous learning and the traits that distinguish exceptional lawyers in a technology-driven landscape.
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From Chatbots to Embedded Assistants
- AI tools are evolving from generic chatbots to embedded assistants tailored to legal workflows.
- Built-in Word plugins streamline document review and increase lawyer adoption.
Ashurst's Successful AI Trial Experience
- Ashurst ran structured trials of AI tools, with lawyers overwhelmingly preferring Harvey.
- The trials informed their investment decision with clear user feedback and data.
Winning Partner Buy-In For AI
- To gain partner buy-in for tech investment, provide robust data and qualitative feedback.
- Set realistic ROI expectations to build trust and demonstrate long-term value.
