The Modern People Leader: Forward-Thinking HR 252 - What HR can do about revenue problems & flipping the HR pyramid: JooBee Yeow (Learngility)
Aug 29, 2025
JooBee Yeow, founder of Learngility and an innovative HR leader, joins to explore how HR can shift from administrative roles to strategic revenue drivers. She emphasizes the need for HR to diagnose business problems rather than jumping to solutions. JooBee discusses the common trap HR faces as companies grow, especially around the 50-employee mark. She introduces two essential questions for prioritizing HR work and reveals key revenue leak scenarios that HR can influence, advocating for a more proactive, business-savvy HR approach.
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CTOs Treat People Work Like Product Work
- CTOs approach people problems like product problems: start with a hypothesis, measure impact, build an MVP, iterate.
- That rigor pushed JooBee to focus HR work only on what truly moves business metrics.
Prioritize By Need And Unique Ownership
- Ask if an initiative is a 'nice to have' or 'need to have' and if only you can do it before committing.
- Focus on the smallest actions that produce the biggest business impact and avoid busy work.
HR Hierarchy Of Needs
- JooBee describes an HR Hierarchy Of Needs with four layers from day-to-day ops to 10x scaling without linear cost.
- You must clear lower layers (payroll, ops) before investing energy into strategic growth work.