2048: Red Box - Why Voice Data is the Fuel for Business Change

Red Box, the AI voice software specialist, is enabling enterprise businesses to capture and unlock the power of their voice data to drive digital transformation, AI innovation, and compliance – all while giving their customers full ownership of their data. Voice data, both from internal communications and customer interactions, is commonly overlooked in informing an enterprise's decision-making. However, it is amongst the most powerful data sets a business can own! Pete Ellis, Red Box's Chief Product Office, talks about the many ways voice data is the fuel for change businesses need and provides a crucial foundation for digital transformation and AI deployments. We also discuss how data ownership is a key part in unlocking the benefits from AI and analytics tools, and how many businesses are losing out on this valuable asset because of things like paywalls and extra charges for exporting data.