Acquiring Minds

Year 1 in a $300k SDE Services Business

44 snips
Feb 23, 2026
Scott Crosby, owner of American Services St. Louis and an acquisitions entrepreneur with roots in politics, media, and construction. He talks about buying a small HVAC/refrigeration firm, replacing most of the staff, modernizing dusty operations with software and vendors, handling early cash-flow and credit gaps, and using networking and a deal analyzer to find and value targets.
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INSIGHT

Make B2B Versus B2C A Buy Box Filter

  • Add B2B vs B2C as a fourth buy-box criterion because customer type affects your fit and ability to leverage personal strengths.
  • Scott preferred B2B because his network and relationship skills translate to account management work.
ADVICE

Don't Take Accelerated Seller Notes

  • Avoid short-term seller notes with accelerated amortization; a five-year seller note can create large monthly payments during slow seasons.
  • Scott regrets splitting an $80k seller note into a five-year tranche that increased monthly cash pressure.
ADVICE

Require Down Payments On Big Jobs

  • Negotiate customer contract payment terms and require down payments for large equipment jobs to avoid working capital shortfalls.
  • Scott won a $100k bid day one but lacked a 50% down payment and had to inject capital to fund vendor costs.
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