00:00 - Revenue up, profit up but exhausted
00:08 - The email that said last year sucked
00:16 - 24% revenue growth described as chewing glass
00:41 - My year looked different
01:04 - 17 initiatives launched and two finished
01:13 - I just potted along with one main product
01:38 - Complexity or simplicity
01:47 - We get to choose
