Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14
Introduction
00:00 • 2min
Slavo Tulaya: A Czechoslovakian Service Design Consultant
02:19 • 2min
The Perception of Service Design in Different Markets
04:39 • 2min
The Differences Between Service Design in China and Europe
06:37 • 2min
How to Speed Up the Adoption of Service Design
08:57 • 3min
The Perception of Service Design in China
12:12 • 3min
The Implications of Feedback Mechanisms in Service Design
14:46 • 2min
The Importance of Feedback in Service Design
17:06 • 2min
How to Reward Feedback
19:26 • 2min
The Value Perception of the Need of Service Design
21:15 • 2min
How to Spread the Good Message of Service Design
22:51 • 2min
How to Spread the Impact of Your Work
24:54 • 2min
Showing the Value of Your Service
27:19 • 2min
The Response of Different Industries to Service Design
29:11 • 2min


