Guy Kawasaki's Remarkable People

Dr. Robert Cialdini Returns

May 12, 2021
In this engaging discussion, Dr. Robert Cialdini, Regents Professor Emeritus and author of the bestselling book Influence, revisits his groundbreaking work on persuasion. He highlights major updates in the new edition, emphasizing how digital platforms have reshaped the principles of influence. Cialdini discusses the power of scarcity and social proof online, the importance of unity in persuasion, and effective strategies for overcoming resistance, like using testimonials from converted individuals. His insights are both timely and practical!
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ADVICE

Show A Trend With Three Data Points

  • Present social-proof trends with three data points to create momentum.
  • Show past, recent, and current percentages so people project the increase into the future.
ADVICE

Avoid Perfect Ratings — Build Authenticity

  • Treat follower counts and perfect ratings skeptically because they can be faked.
  • Aim for authentic mixed feedback; a 4.2–4.7 star range and one negative review increase credibility.
INSIGHT

Unity: Influence Through Shared Identity

  • Unity is a seventh principle: perceived shared identity boosts trust and compliance.
  • Saying "I'm one of you" dramatically reduces barriers to influence.
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