Designing for Health: Anita Vanka, MD and Robert Stern, MD | Physician at Beth Israel Deaconess Medical Center and Physician at Brigham and Women's Hospital | Language matters

Nordic Chief Medical Officer Craig Joseph, MD, FAAP, FAMIA, talks with Anita Vanka, MD physician at Beth Israel Deaconess Medical Center and Robert Stern, MD physician at Brigham and Women's Hospital and the dean of Harvard Cancer Institute. They discuss the concept of OpenNotes, their origins as a patient-centered initiative, and how they improve patient understanding, trust, and adherence to care plans. They also discuss the importance of the future of documentation and how language and approach matter; examining how certain words and phrases can perpetuate bias and negatively impact patient care.

Show Notes:

[00:00] Intros

[00:40] Career backgrounds

[02:15] Teaching clinical skills

[04:33] What are OpenNotes?

[08:32] Documentation for a new audience

[11:14] Language matters

[26:47] AI and the future of documentation

[36:06] Anita and Rob’s favorite well-designed things

[39:17] Outros

For a full transcript, click here