577: Jeff Wetzler - Tap Into the Hidden Wisdom of People Around You for Unexpected Breakthroughs In Leadership and Life (ASK)

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Apr 7, 2024

Jeff Wetzler discusses tapping into hidden wisdom for leadership breakthroughs. Emphasizes choosing curiosity, creating safe spaces, asking quality questions, active listening, and thoughtful follow-up. Explores empowering co-creation, unlocking wisdom through curiosity, and importance of reflective leadership. Shares insights on thoughtful follow-up in sales and quality questions in leadership interviews.

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ADVICE

Everyone's a Mentor

Treat everyone as a potential mentor, regardless of their background or role.
Embrace the idea that you can learn something valuable from anyone.

ADVICE

Making it Safe

Create psychological safety by finding the right context for others to share openly.
Be vulnerable yourself and radiate resilience to handle difficult truths.

ADVICE

Posing Quality Questions

Ask quality questions designed to help you learn something new.
Use a variety of questions: headline questions, dig deeper questions, and see-what-they-see questions.

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The Learning Leader Show With Ryan Hawk

The ASK approach - Choose curiosity, make it a safe space to tell the truth, pose quality questions (that's a question that helps you learn something), LISTEN (check if you heard them right, rephrase), then reflect and connect - FOLLOW UP. Make sure the other person feels that you've listened to and heard them.
- 1) Choose Curiosity to awaken your interest in new discoveries.
  - What can I learn from this person?
- 2) Make it Safe for people to tell you hard things
  - Find the right context. Be vulnerable. Radiate Resilience.
- 3) Pose Quality Questions so you can uncover what's most important
  - Questions that help you learn something. What do you really think?
- 4) Listen to Learn, to hear what someone is really trying to tell you.
  - Request reactions... What holes are in my perspective?
- 5) Reflect and Reconnect, so you take the right action based on what you've heard.
  - Update my thinking. Sifting through what we heard. What can I take away of value?
What are the best questions to ask in an interview for a job:
- As the interviewee, ask them what concerns they have about you? They're going to talk about these when you're not in the room. You might as well talk about them together when you're in there…
- As the interviewer: Fast forward 1 year. There are two scenarios. 1, you crushed it. 2, You didn't. Tell the story of what happened in each of those scenarios…
What did Jeff learn from his work as a magician?
- Magic trains you to hold your cards close to your chest, that's what makes the illusion work…He dreamed (still does) of someone asking him, so what do you think Jeff? He's held back so much because he wanted people to ask him what he thought… It's like he needed permission.
When pollsters asked Americans, "If you could have any superpower you wanted, what would you pick?" Two answers tied for the number 1 spot. Reading other people's minds and time travel.
- Asking helps you read people's minds.
Key learning from Chris Argyris:
- How smart people fail to learn... They don't ask.
A child asks 25-50 questions per hour. An adult. A tiny fraction of that. Curiosity goes away as we age if we're not intentional about it.
"We're all stuck inside our own certainty loops."
Leadership hiring must-haves...
- Alignment with the mission
- Core values
- Track record
- A learner
Learning design – How to make your next leadership retreat as impactful as possible? ASK the participants to help you co-create the event.
We often miss out on goals, opportunities, and relationships because we don't know how to ask the right question, in the right way. Yet this critical strength can be learned, and transform your career, organization, and relationships.
Career and Life advice: You don't have to have it all figured out. WHO matters more than WHAT.