The AEC Leadership Podcast Digital Transformation in AEC for Smart Buildings – Ep 357
12 snips
Sep 18, 2025 
Jay Wratten, PMP, U.S. Digital Lead and Global Smart Places Lead at WSP, brings lighting and digital-transformation experience to smart-building work. He discusses shifting from sensors to service models. He talks pricing shifts like value and revenue-share, scaling data architectures across projects, partnering with tech vendors, and staying involved through operations.
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Digital Changes Delivery And Client Relationships
- Digital work splits into digital delivery (better production) and changing client relationships (data-driven value creation).
- That shift threatens traditional time-based AEC business models because digital saves time and demands new pricing approaches.
Seek Clients Willing To Experiment With Pricing
- Seek clients open to new pricing like lump sums, retainers, or value-share agreements to align incentives for digital solutions.
- Private sector and tech companies are earlier adopters; public clients face procurement headwinds and need education.
Help Teams Adopt Digital By Listening And Experimenting
- Support teams through change by listening first, building credibility, and experimenting together with permission to fail.
- Create safe spaces for pilots so staff can learn without full accountability for first attempts.