Social Customer Care: Apps and Processes for Success
Jun 16, 2017
38:32
forum Ask episode
view_agenda Chapters
auto_awesome Transcript
info_circle Episode notes
How does your business respond to customer concerns and inquiries? Do you have a social customer care plan in place?
In this episode, I interview Dan Gingiss, author of Winning at Social Customer Care, head of global social media at McDonald's, and host of the Focus on Customer Service podcast.
