Raj Shamani's Figuring Out

How To Look Younger: Anti-Aging, Hair Coloring, Hair & Skin Tips | Shyam Arya | FO488 Raj Shamani

Mar 26, 2026
Shyam S. Arya, founder of Indus Valley Organic and cosmetic scientist who built natural hair-color and herbal cosmetic exports. He talks about creating safe henna-based and gel hair colors for global markets. He explains which dye ingredients to avoid, how organic claims can be faked, dirty marketing tricks, salon-focused customer service, and niche opportunities in cosmetics.
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ANECDOTE

How Natural Hair Color Became A Global Category

  • Shyam developed a 100% natural hair color category with henna and launched brands like Colour Me Natural for global markets.
  • He partnered with US and European buyers to produce natural hair color and helped establish the category internationally.
ANECDOTE

Relaunching Gel Colour After A Failed European Launch

  • After launching gel colour in Netherlands, Shyam iterated formulations when initial results failed, then relaunched successfully within six months.
  • He travelled to Japan, trained teams, listened to customers and fixed product darkness and ammonia-related issues.
ADVICE

Fix Failures Quickly And Compensate Customers

  • Own up and compensate when a product fails; quickly fix the issue and relaunch with improvements.
  • Shyam credits Japanese buyers' expectation of perfection and says genuine apologies plus corrective action rebuild trust fast.
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