The WARC Podcast

Here comes System 3: a theory of artificial cognition

8 snips
Apr 2, 2026
Matt Plant, behavioral scientist who applies cognitive science to marketing, and Adam Ferrier, founder and behavioral strategist, explore System 3: AI as an external cognitive partner. They discuss how AI reshapes the customer journey, builds brand fame through machine-visible signals, risks cognitive surrender, and what brands must do to remain visible and trustworthy in AI-driven decisioning.
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ADVICE

Win The Active Consideration Moment

  • Focus System 3 strategy on active consideration moments where LLMs can evaluate many variables for complex purchases.
  • Use AI-ready data to let LLMs compare weightings for choices like cars or finance decisions rapidly.
ADVICE

Design Fame For LLMs

  • Build 'fame' in System 3 by generating broad, consistent signals across forums and credible sources so LLMs rank your brand as relevant.
  • Prioritise social proof and relevancy: many mentions across contexts make the brand a safe suggestion.
ANECDOTE

Reddit To Earned Media To LLMs Loop

  • Thinkabelle used Reddit seeding to create stories that journalists picked up, which then fed earned media into LLMs.
  • This loop made earned media become a longer-term reputation asset for AI discovery.
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