The QBQ! Podcast We Don't Leave Companies, We Leave Managers: Becoming an Outstanding Manager with QBQ!
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Sep 24, 2025 John G. Miller, author and creator of the QBQ! accountability movement, shares lessons from training managers. He discusses why people leave managers more than companies. He stresses that people management is a teachable skill, the harm of public humiliation, and humility and follow-through as core leadership traits.
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People Leave Managers, Not Companies
- Most people leave managers, not companies, because bad management drives exits.
- Organizations underinvest in people-management training, causing widespread managerial failure.
Invest In Manager Training Now
- Train your managers immediately to move them from individual contributors into people managers.
- If you’re a new manager, seek external training rather than winging the role.
A Manager Who Rebuilt Confidence
- John G. Miller describes a manager, Jim Strutton, who modeled accountability and followed through with commitments.
- Jim called as promised and had Miller recite his sales presentation from memory, which rebuilt Miller’s confidence.
