HBR On Leadership

How to Motivate a Demotivated Team

7 snips
Nov 8, 2023
Richard Boyatzis, a professor at Case Western Reserve University and author of Helping People Change, tackles the pressing motivation crisis in workplaces. He emphasizes that leaders hold the key to energizing and engaging their teams. Boyatzis shares actionable strategies for fostering a positive organizational culture, handling demotivated employees with compassion, and navigating remote team challenges. He also discusses the pitfalls of high-potential programs and the importance of communication and transparency in team dynamics.
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ANECDOTE

Reinforcing Purpose with Stories

  • Tom Strauss, CEO of Summa Health Systems, used patient stories to reinforce purpose.
  • He asked hospital heads to share weekly patient success stories, reminding everyone of their mission.
ADVICE

Addressing Individual Motivations

  • Understand individual motivations by directly asking the person about their reasons for participating.
  • Design roles based on individual motivations.
ADVICE

Retaining Talent

  • Retaining talent is crucial, and focusing solely on rising stars can be detrimental.
  • Offer growth and development to all employees.
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