Shopify Masters

How a Simple Message and Smart Ops Built a $150 Million Brand

12 snips
Jun 26, 2025
Tom Hassell, president of Life Is Good, takes us on a journey of optimism with his $150 million brand. He reveals how reshoring production and adopting print-on-demand transformed their operations. Hassell discusses the timing of team expansion and the challenges of scaling a purpose-driven business. He emphasizes agility and innovation in production, especially during the pandemic, while stressing the importance of community engagement. The conversation also touches on launching creative spinoffs and how maintaining a mission-driven approach resonates with customers.
Ask episode
AI Snips
Chapters
Transcript
Episode notes
ANECDOTE

Reshoring Production with Print-On-Demand

  • Life is Good reshored production in 2019 to drastically speed up lead times and reduce inventory waste.
  • They implemented print-on-demand tech to cut from six months to 2.5 days turnaround with eco-friendly inks.
ADVICE

Systemize Production Workflow

  • When reshoring, invest heavily in building systems for handling complex production workflows.
  • Ensure your processes can split and merge multi-decorated orders smoothly for an efficient customer experience.
ADVICE

Lead with Communication and Goals

  • Hold regular leadership meetings to communicate and address project challenges cross-functionally.
  • Set shared annual goals and track progress closely to maintain focus and forward momentum.
Get the Snipd Podcast app to discover more snips from this episode
Get the app