Radical Candor: Communication at Work

Why We Don’t Do What We Know We Should: Beliefs, Habits, and AI Practice with Nir Eyal 8|4

Mar 4, 2026
Nir Eyal, author and behavioral design expert known for Hooked and Indistractable, and author of Beyond Belief. He discusses how beliefs—not willpower—shape action. They cover AI as a practice tool for hard conversations, the limiting scripts that keep people silent at work, pain as a driver of behavior, and why knowing what to do rarely leads to doing it.
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INSIGHT

Beliefs Are Tools Not Facts

  • Beliefs are tools, not immutable truths, and can be revised based on evidence.
  • Nir defines beliefs as convictions open to revision and argues we should use or discard them depending on whether they serve us.
INSIGHT

Reframe Stage Fright As Readiness

  • Anxiety and stage fright are reinterpret-able physiological signals, not proof of incompetence.
  • Nir re-labels his racing heart as oxygen delivery for performance, which transformed his public-speaking experience.
ANECDOTE

Make Tarmac Time Meaningful With Values

  • Fred Kaufman turned a frustrating travel delay into meaning by bringing his values to the moment with his sons.
  • He chose to be present on a stranded tarmac and make the situation positive rather than wish to be elsewhere.
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