
What Searchers Can Learn from Big PE
Acquiring Minds
00:00
Is Customer Stickiness the Single Most Important Thing in a Business?
The single most important thing in a business, in terms of business quality is customers stickiness. And so one of those is, you know, are there, are their s? Are their competitors who can offer something similar? But also, how deeply are you ingrained in into your customers business and work fellows like short, like think of like, s a pth. The second piece of that, though, is it's not only that kind of whati'll call a criticality, but it's also the materiality, right? If you can find a business that i, i is a tiny, tiny cost to that customer yet, at yet is michigan critical, those are
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