What is feedback? Reframing it as observation

Welcome to our most personal episode yet!

Today I’m joined by Morgan Evans from Business Casual to talk about the seemingly-simple but often-fraught topic of: feedback.

We share a lot of personal experiences and business examples as we get into:

• What feedback really is
• Why reviews and random emails aren’t feedback
• How to give & receive feedback that doesn’t feel like 💩
• Ways to create business systems that invite feedback
• How to resolve conflict with clients/customers/team members
• Why feedback is actually a social justice tool
• Positive feedback and how to integrate it

 
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