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AI-Driven Customer Journey Mapping in Biopharma with Philip Poulidis (CEO & Co-founder) and Orchid Jahanshahi (VP, Life Sciences) from ODAIA

Healthcare Goes Digital

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Intro

This chapter explores the impact of AI on customer journey mapping within the biopharma sector. It emphasizes the need for continuous dialogue in healthcare innovation and highlights the contributions of key figures in advancing ethical digital technologies.

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