Fraudology Podcast with Karisse Hendrick cover image

The New Face(s) of Account Takeovers (ATOs) w/ Mike Lewis and Shawn Colpitts

Fraudology Podcast with Karisse Hendrick

00:00

Is Your Product Team Responsible for Fraud?

The less friction there are for customers, the more traction there is for fraud. But you do have to be careful where you apply that friction. If your product team is incentivized to grow their customer base and not disincentivize to take fraud losses, these conversations are harder to untenable. I'm recently speaking to a new client whose company is a consumer focused fintech. They're having significant fraud issues now specifically at the time of onboarding. So it has to if they'd ever heard of CON, they hadn't.

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