
Episode 2: Service design for governments by Simone Carrier from FutureGov
Service Design Podcast
00:00
Future Golf: A Project for Governments
I would like to know from you what is your drive for focusing on projects for governments. It feels like our experience is so shaped by things like Uber and Deliveroo, about WhatsApp and Snapchat and Instagram. We are used to receiving really good services. I don't know how it is compared. If you want to get a new passport or register to your text declaration, it brings tears in mind because it is so complicated. The people who suffer from that pain are the ones who deserve at least.
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