The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

IBM's Arin Bhowmick on designing ethical AI

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

00:00

Is Explanability Necessary for Ethicala?

"I feel like we are early in this road. We have to trust is, you know, earned," he says. "Explainability is really the edoption piece of i". It's opening the black box and showing the quality,. So the source of the data, ho recent has the data being generated? What's the diversity of data?"

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