The Love Hattling Between Flexibility and Inflexibility

i too have felt an intensification of the love and the hate wires. Has always been lovet hate with amazon, and i feel it even more pronounced to day than ever before. And i too share your concerns about workers rights. I wonder if our love hatting is maybe two sides of the same coin. If there were a company that could afford to invest additional resources in their employs right now, this is a company that its investors would absolutely, absolutely tolerate that. It's an interesting combination of flexibility and inflexibility. Right operationally they're hugely flexible but when it comes to this complete focus on customer needs and get customers as quickly as possible at the lowest possible price.