Label clients' emotions to build trust

TPC Gold has a new name… say hello to Throwback Tuesdays 👋

Same timeless property investing insights from the archives, just with a fresh new label. 

In this one, former FBI hostage negotiator Chris Voss explains why silence creates uncertainty… and uncertainty creates anxiety.

Bryce, Ben and Chris unpack how regular communication builds trust, why even “there’s no update yet” can be reassuring, and how these lessons apply to property, business and everyday negotiations.

For the original episode, tune in here: Episode 457 | FBI Hostage Negotiation Masterclass on Why You Should Never Split the Difference.

LISTEN TO THE FIRST 20 EPISODES HERE >>

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