Intro

In this episode, host Sandy Vance chats with Hari Bala, the Chief Technology Officer for Health Information Systems at Solventum. Together, they explore how healthcare organizations can build trust and confidence around AI adoption, drawing on insights from Solventum’s recent global survey of healthcare professionals.

The research highlights a growing demand for AI alongside concerns that innovation could increase pressure on clinicians. Hari shares practical perspectives on how AI can support rather than overshadow providers, improve efficiency without compromising quality, and help organizations introduce new technologies in ways that feel safe and sustainable. Listen to learn how leaders can ensure clinicians feel comfortable incorporating AI into their daily workflows while improving the overall patient experience.

In this episode, they talk about:

• The three key trust factors and why trust is the foundation for AI adoption
• Why trust is the currency of successful implementation
• The role of AI in improving patient care and clinician efficiency
• How speed and quality can improve together rather than compete
• Key findings from Solventum’s healthcare AI adoption survey
• The cultural and mindset shifts required for successful implementation
• The impact of AI on the patient experience
• How leaders can evaluate potential technology partners

A Little About Hari:

Hari Bala joined Solventum as Chief Technology Officer for Health Information Systems in May 2025. He brings more than 25 years of experience building scalable, distributed systems using generative AI, data science, analytics, and machine learning across healthcare, cloud, and security.

Before Solventum, Hari led AI, data, analytics, and cloud transformation initiatives at GE Healthcare and Oracle Cerner. At Oracle, he helped establish the AI Services organization and led development of the Health Data Intelligence and Analytics platform, a near real-time, cloud-based population health solution, while advancing AI and machine learning tools for clinical use.

Earlier in his career, Hari spent nearly 19 years at Microsoft in leadership roles across Azure and several core enterprise technologies.