Measuring ROI: Efficiency and Business Impact

Zach sits down with Min-Kyu Jung, founder of Ivo, to unpack one of the most honest AI startup stories in legal tech. This episode explores what it really takes to pivot in an AI revolution, why CLM may be in trouble, and how in-house legal teams are rethinking ROI in the age of AI.

In this episode:

• Why Ivo scrapped its original product to go all-in on LLMs
• The “innovator’s dilemma” facing legacy CLM vendors
• Why in-house legal and law firms are fundamentally different AI markets
• How AI playbooks and redlining actually create ROI
• The shift from “adoption” to measurable business impact
• Why speed often matters more than accuracy in AI UX
• How contract intelligence is becoming CLM 2.0

Learn More: Min-Kyu - https://www.auckland.ac.nz/en/alumni/our-alumni/40-under-40/a-z-list-of-profiles/min-kyu-jung.html Zach - https://www.legallydisrupted.com/   Follow Along: Min-Kyu -  https://www.linkedin.com/in/min-kyu-jung Zach - linkedin.com/in/zachabramowitz