Training Service Like a Pit Crew

Joey emphasizes treating service like a world-class pit crew to prevent avoidable mistakes and boost customer loyalty.

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Episode notes

Today, Sam D'Arc is joined by Joey Logano, NASCAR Driver and Co-Owner of Huntersville Ford.

Joey breaks down his transition from the NASCAR track to the dealership floor, revealing how he applies a "Sunday report card" mentality to retail operations.

We explore the complexity of managing inventory, the "brutal" nature of automotive competition, and why Joey is focused on building a generational legacy beyond racing.

This episode is brought to you by:

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Topics:

05:20 Why Joey Logano Is Pouring Gasoline On A Flame.