The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

IBM's Arin Bhowmick on designing ethical AI

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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The Importance of Transparency in the Design of a Bot

Trust is key when building a bot. Don't be temte to build an a ito pren tends to be a human can you come on ton dil, a little bisha? It's about safeguarding customer and consumer privacy and rights. But at the end of the day, e, we need to be transferin to our users that the a i is there for their good.

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