Apologize, reset leadership, then be firm

Your dental team can be a blessing or a curse.   In this 4th mini-series episode, Justin discusses:  *When to let a team member go.  *How to overcome the fear of letting a team member go.   *How he handled the hiring process in his office.   *Why keeping the wrong team members around isn't     fair to the right players  *And ultimately how do you train your dental office team to get    the best performance from them.